Important customer notice: Lockbox order delays

Supply chain disruptions have caused significant production delays on Kidde Lockbox Store orders.  At this time, all current and new orders are delayed up to six months.

Please call customer service at (800) 654-9677 ext. 3048365 to check on the status of your order.

Request a Replacement

Key order must be shipped to the company that owns the key code.

Note: If you are a Fire Department, please contact us at

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If you do not hear from us in 1-2 days, please call us at 1-866-847-3424, as your email blocker may have blocked our email.
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