Request a Replacement

Key order must be shipped to the company that owns the key code.

Note: If you are a Fire Department, please contact us at LockBox@ShopKidde.com

Name

Company Name

Company Address

JDE Account Number (Call or email customer service if you don’t know this)

Phone Number

Email Address

Key Code (Call or email customer service if you don’t know this)

Please type the letters and numbers below

Attention: Captcha is case sensitive.

If you do not hear from us in 1-2 days, please call us at 1-866-847-3424, as your email blocker may have blocked our email.