Lockbox Order Delays

Supply chain disruptions have caused production delays on Kidde Lockbox Store orders. All current and new orders are delayed up to two months.

Email [email protected] to check your order status.

About the Kidde Senior Lock Box Program

Reduce Your Time to Reach Seniors and Other At-Risk Residents in an Emergency

Kidde's Senior Lock Box Program

  • Can save your emergency responders valuable time. Your central dispatch can simply notify the responders that a lock box is in use.
  • Provides an alternative to forced entry. If a lock box is used, responders may not have to damage the senior’s home.
  • Provides peace of mind. Lock boxes are only accessible by authorized personnel in the event of an emergency, because only police/fire departments have keys that can open the lock boxes. Friends, family, and neighbors cannot use this system to access a home.

How the Program Works

The steps for a homeowner to participate are:

  1. Choose a participating lock box and add to the shopping cart
  2. Enter the discount code in shopping cart (see details below)
  3. Complete checkout - lock box will be built and shipped
  4. Install lock box. (Check with local fire/police dept. for installation requirements)
  5. Contact fire/police department to secure property keys inside the lock box.

The fire/police dept. emergency response personnel are the only ones that have access to the lock box.


Trust SupraSafe by Kidde Lock Boxes

  • Kidde only provides keys to authorized departments.
  • Emergency responders only open lock boxes if a resident cannot open the door themselves.
  • Kidde supplies fire departments, real estate agents, and homeowners throughout North America.


Ordering your Lock Box:

Orders can be placed by email or by calling 984-983-0995.

When placing an order, have the following information available: name, company name, address, phone, email, and products. We accept payment via check or credit card. We also accept tax-exempt orders.