Lockbox Order Delays

Supply chain disruptions have caused production delays on Kidde Lockbox Store orders. All current and new orders are delayed up to two months.

Call Customer Service at (984) 983-0995 to check your order status.

About Us

As the world's largest manufacturer of fire safety products, Kidde's mission is to provide solutions that protect people and property from the effects of fire and its related hazards. For 100 years, industry leaders, the military, airlines and firefighters have relied on Kidde to deliver superior fire detection and suppression. Consumers will find that same advanced fire safety technology in Kidde's residential and commercial smoke alarms, carbon monoxide alarms, fire extinguishers and other life safety products. Based in Mebane, N.C., Kidde is part of Carrier Corporation.

Order Support

For order related issues, 

Please contact us by email or by calling 984-983-0995.

When placing an order, have the following information available: name, company name, address, phone, email, and products. We accept payment via check or credit card. We also accept tax-exempt orders.

Technical Support

For technical support for your product, call 1-800-880-6788. Phone hours: Mon - Fri 8:00 - 7:00 EST.

For information about Kidde product tech support, contact us via email, or mail.

Kidde Fire Safety
1016 Corporate Park Drive
Mebane, NC 27302